Public Notice- Software Update

We would like to inform you that our current software provider will be sunsetting their software, necessitating a transition to new software for the Town's operations. This transition is expected to occur in the coming months and likely into the new year, with several functions potentially moving as early as July and August.

While our staff will make every effort to minimize disruptions to our residents, we kindly ask for your patience during this transition period. There may be potential longer wait times and some inconveniences, including impacts on online portals such as Customer Self-Serve.

We understand the importance of access to services and information, and we are committed to maintaining a high level of service throughout this transition. However, there may be temporary limitations on certain functionalities as we work to fully implement the new software.

In the interim, we would like to offer Tax Certificates at a reduced rate of $25 for all inquiries until the Customer Self-Serve feature is available again. We appreciate your understanding and cooperation as we work to ensure a seamless transition to our new software platform.

Should you have any questions or concerns, please do not hesitate to reach out to us. Your patience and cooperation are greatly appreciated as we strive to continue serving our community to the fullest extent of our resources.