Calling 211
The 211 helpline is available 24 hours per day, seven days a week. Operators field your questions about government and community-based health and social services. It is free, confidential and available in 150 languages.
Residents can dial 2-1-1 for information on services including:
- Schools
- Food banks
- Community Housing
- Mental Health Services
- Parenting assistance
- Addictions support
- Finding help for paying bills
What is the difference between 211, 311, 411, and 911?
- 911 is for emergencies only
- 411 is for finding telephone numbers
- 311 is used by bigger municipalities to provide residents with information
- 211 is used to provide information on health, social and government services
